| Returns Procedure
1. Obtain the following information from your monitor(s)
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a. Model number (e.g. 14H948GE2) |
c. Date of manufacture (e.g. APRIL 1994) |
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b. Serial Number (e.g.. 001234A01) |
d. Brief description of fault |
2. Email Microvitec at sales@microvitec.co.uk with the above information together with your contact details.
3. Microvitec will acknowledge and log your request within 24hrs
4. Return the monitor for the attention of the ' Service Department' at our premises. Ensure the monitor is adequately packaged, as we cannot be responsible for breakages/damage in transit. Goods must be returned at your cost.
5. We will contact you with a quotation for you're approval prior to conducting any work.
6. Repairs are normally turned around within 5 working days.
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